How Great Content Can Drive Sales
Every organization, big or small, has to consistently market itself in order to survive. Of course, not everyone has the same budget. A local burger joint’s not going to have the same marketing dollars as a nearby McDonalds, Moxie’s, Baton-Rouge or Joey’s. That doesn’t mean the burger joint can’t compete with these larger, more established corporations for new customers. Today, creative and unique content that’s well-placed can drive more business to your door, build your brand and let you stand apart from competitors, all without breaking the bank. Deciding on a direction to take your content can be tricky, though. So we’ve got a few tips to help you get started, along with examples of business owners who put them into practice.
1. Create content that’s conversational and informative, without turning it into a sales pitch.
Marcus Sheridan, who’s one of the owners of “River Pools and Spas” in Warsaw, Virginia provides a great example of how the educational approach to content can be effective.
- In the early 2000s, Marcus turned his website into an encyclopedia of everything you would need to know about buying a pool, including how not to get ripped off.
- Soon after, the business experienced a substantial boom in sales as well as traffic to their website. A noteworthy achievement considering this growth occurred during the aftermath of the economic collapse of 2008.
- Being helpful without pushing for a purchase establishes your company’s credibility as an industry-expert and builds invaluable trust.
- To learn more about Marcus Sheridan’s content marketing approach, check out a link to the New York Times article covering his story: http://www.nytimes.com/2013/02/28/business/smallbusiness/increasing-sales-by-answering-customers-questions.html
2. Effective content can use the element of surprise and humour as a fun way to engage and connect with your target market.
Jess Hatzis is the co-founder and creative director of Frank Body, a skin-care line based out of Australia. They’ve received global attention for how they launched the business, sticking to very specific messaging and social media.
- From their website to their product packaging, Frank Body’s content is heavily branded, features funny and cheeky descriptions of their products and distinguishes them from most skin-care companies.
- Their content is designed to speak to people in a “frank” tone, which is refreshing and engaging, and plays well off their name.
- Through their content, the team at Frank Body demonstrates an intrinsic, emotional connection to the folks who buy their products.
- Clients readily identify with the company’s values and attitudes, not only loving their products but becoming loyal to the brand.
- The company started off with a 10 thousand dollar investment in early 2014 and is now valued at 20 million dollars. And the company relied heavily on its quality product, but also social media and refreshing content.
- Visit their website and see for yourself: https://www.frankbody.com/ca/
3. The best content plays to your business’ strengths, it’s part of your brand because it’s part of you.
Content can be designed for a number of platforms, online videos, in-store displays, blog posts, and more. You should focus on what works well for you and your business.
- For example if you’re a restaurant owner and also great with a camera then starting an Instagram account or photo blog to showcase your menu plays to your strengths and helps you engage with your potential customer, “the foody”.
- Burger Revolution in Belleville, Ontario is a great example of a restaurant using Instagram and photo-sharing effectively. They’ve been very successful in gaining a loyal following on Instagram with over 2600 followers (and counting) by uploading their own photos, snapping pictures of comments left by satisfied customers, and reposting user-generated content.
- To see what they’re doing, have a quick peek at their Instagram account: https://www.instagram.com/burgerrev/?hl=en
By Kristin Cappuccio